Extended Health Coverage
Your extended health coverage runs for as long as you remain an enrolled and eligible student at Douglas College. For more information about enrollment and eligibility, please visit the Plan Enrollment section.
Plan Leaflet
Get a summary of eligible expenses and maximum reimbursements of your Health and Dental Plan.
Plan Card
Your Plan Card allows you direct billing with pharmacies and dental offices.
Select Savings
Get a student discount and save money on certain eligible services by visiting one of our members.
The following is the coverage for your Health Plan:
| Health Benefits |
Coverage |
| Prescription Drugs |
80% |
Maximum of $2000 per benefit year. The maximum amount payable to an eligible brand name drug will be limited to the lowest priced item in the appropriate generic category.
Coverage for Preventative Vaccines is included in the prescription drug benefit.
Eligible benefits do not include and no amount will be paid for:
- Smoking cessation products, and medication for the treatment of hair loss/replacement, obesity, erectile dysfunction and infertility.
- Products which may lawfully be sold or offered for sale other than through retail pharmacies, and which are not normally considered by practitioners as medicines for which a prescription is necessary or required.
- Ingredients or products which have not been approved by Health Canada for the treatment of a medical condition or disease and are deemed to be experimental in nature and/or may be in the testing stage.
- Mixtures, compounded by a pharmacist, that do not conform to the insurer's current Compound Policy.
|
| Vision |
100% |
- $100 for one eye examination. The exam must be by an ophthalmologist or optometrist.
- $125 for eyeglasses or contact lenses.
The vision coverage renews every 24 months from the initial date of service. Coverage is based on reasonable and customary charges.
|
| Paramedical Practitioners |
80% |
Student benefits are payable after any Provincial Health Care benefits have been exhausted. This plan does not cover user fees.
The services of the following practitioners are covered to a maximum of $300 based on reasonable and customary charges, per practitioner, per benefit year.
Practitioners must be registered and licensed in their field of practice.
Practitioners:
- Chiropractor
- Physiotherapist
- Registered massage therapist*
- Speech therapist*
- Podiatrist/chiropodist*, including 1 x-ray examination per benefit year
*physician's prescription/referral required for indicated services.
|
| Mental Health Practitioners |
80% |
The services of a psychologist, social worker, counsellor, or master of social work are covered to a combined maximum of $450 based on reasonable and customary charges per benefit year.
Practitioners must be registered and licensed in their field of practice.
|
| Ambulance |
100% |
This coverage is applied after the provincial deduction.
The plan covers a licensed ground ambulance or emergency air service that transports the patient to the nearest hospital equipped to provide the required treatment when the physical condition of the patient prevents the use of another means of transportation.
|
| Private Duty Nursing in the Home |
100% |
Your plans covers a maximum of $10,000 per benefit year for the services of a Private Duty Nurse, when certified in writing as medically necessary by the attending physician.
A Pre-Authorization Form for Private Duty Nursing must be completed by the attending physician to establish the amount of coverage available under this policy before initiating home care.
|
| Medical Equipment & Supplies |
100% |
The plan covers reasonable and customary charges for eligible equipment when prescribed by a physician, podiatrist, chiropodist, or chiropractor.
Prescription and pre-authorization may be required.
Eligible durable equipment includes, but is not limited to, items such as:
- Wheel chairs
- Wheel chair repairs
- Walkers
- Hospital beds
- Traction kits
- Braces, Crutches, Splints, Trusses. Not solely for athletic use
- Orthopaedics:
A combined maximum of $300 per benefit year for custom-made foot orthotics and/or orthopaedic shoes, repairs and modifications when required for the correction of deformity of the bones and muscles. Provided the orthopaedics are not solely for athletic use
- Prosthesis:
Your plan covers artificial limbs or other prosthetic appliances.
- Diabetic Supplies:
Your plan covers diabetic equipment, such as blood glucose monitors and lancets.
|
| Emergency Out of Country Travel Insurance |
100% |
Your plan covers up to a maximum of $5,000,000, per incident, of medical expenses incurred as a result of a medical emergency arising while you are traveling outside Canada for vacation, business or education purposes.
To qualify for benefits, you must be covered by the government health plan in your home province. Maximum number of days per trip is 180 days.
Looking to travel for more days than this plan covers? Call Green Shield customer service centre at 1-888-711-1119 for more information.
|
| Other Insurance |
- |
The student plan also offers the following complementary insurances:
These insurances are only applicable to the Student. Family members added to the plan are not eligible.
Your plan provides coverage for the loss of life or limb and for paralysis caused by an accident. The amount of your life benefit is $7,000. For further details on this benefit please see the Accidental Death & Dismemberment brochure.
Students under the age of 70 do not qualify For the Accidental Death and Dismemberment.
Your plan covers 100% up to $15 per hour to a maximum of $1,000 per disability for private tutorial service if the student is confined to home or hospital for a minimum of 15 consecutive school days.
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Limitations and Exclusions to Health Benefits
An exclusion is a condition or instance that is not covered by the Health Plan. it's important to review and understand exclusions to the plan before using your benefits.
No benefit is payable for:
- Services or supplies received as a result of disease, illness or injury due to:
- intentionally self-inflicted injury while sane or insane;
- an act of war, declared or undeclared;
- participation in a riot or civil commotion; or
- committing a criminal offence;
- Services or supplies provided while serving in the armed forces of any country
- Failure to keep a scheduled appointment with a legally qualified medical or dental practitioner
- The completion of any claim forms and/or insurance reports
- Any specific treatment or drug which:
(a) does not meet accepted standards of medical, dental or ophthalmic practice, including charges for services or supplies which are experimental in nature, or is not considered to be effective (either medically or from a cost perspective, based on Health Canada's approved indication for use);
(b) is an adjunctive drug prescribed in connection with any treatment or drug that is not an eligible service;
(c) will be administered in a hospital;
(d) is not dispensed by the pharmacist in accordance with the payment method shown under the Prescription Drugs Benefit; or
(e) is not being used and/or administered in accordance with Health Canada's approved indication for use, even though such drug or procedure may customarily be used in the treatment of other illnesses or injuries; or
- Services or supplies that:
- are not recommended, provided by or approved by the attending legally qualified (in the opinion of the insurer) medical practitioner or dental practitioner as permitted by law;
- are legally prohibited by the government from coverage;
- you are not obligated to pay for or for which no charge would be made in the absence of benefit coverage or for which payment is made on your behalf by a not-for-profit prepayment association, insurance carrier, third party administrator, like agency or a party other than the insurer, your plan sponsor or you;
- are provided by a health practitioner whose license by the relevant provincial regulatory and/or professional association has been suspended or revoked;
- are not provided by a designated provider of service in response to a prescription issued by a legally qualified health practitioner;
- are used solely for recreational or sporting activities and which are not medically necessary for regular activities;
- are primarily for cosmetic or aesthetic purposes, or are to correct congenital malformations;
- are provided by an immediate family member related to you by birth, adoption, or by marriage and/or a practitioner who normally resides in your home. An immediate family member includes a parent, spouse, child or sibling;
- are provided by your plan sponsor and/or a practitioner employed by your plan sponsor, other than as part of an employee assistance plan;
- are a replacement of lost, missing or stolen items, or items that are damaged due to negligence (replacements are eligible when required due to natural wear, growth or relevant change in your medical condition but only when the equipment/prostheses cannot be adjusted or repaired at a lesser cost and the item is still medically required);
- are video instructional kits, informational manuals or pamphlets;
- are for medical or surgical audio and visual treatment;
- are special or unusual procedures such as, but not limited to, orthoptics, vision training, subnormal vision aids and aniseikonic lenses;
- are delivery and transportation charges;
- are for Insulin pumps and supplies (unless otherwise covered under the plan);
- are for medical examinations, audiometric examinations or hearing aid evaluation tests;
- are batteries, unless specifically included as an eligible benefit;
- are a duplicate prosthetic device or appliance;
- are from any governmental agency which are obtained without cost by compliance with laws or regulations enacted by a federal, provincial, municipal or other governmental body;
- would normally be paid through any provincial health insurance plan, Workplace Safety and Insurance Board or tribunal, the Assistive Devices Program or any other government agency, or which would have been payable under such a plan had proper application for coverage been made, or had proper and timely claims submission been made;
- were previously provided or paid for by any governmental body or agency, but which have been modified, suspended or discontinued as a result of changes in provincial health plan legislation or de-listing of any provincial health plan services or supplies;
- may include but are not limited to, drugs, laboratory services, diagnostic testing or any other service which is provided by and/or administered in any public or private health care clinic or like facility, medical practitioner's office or residence, where the treatment or drug does not meet the accepted standards or is not considered to be effective (either medically or from a cost perspective, based on Health Canada's approved indication for use);
- are provided by a medical practitioner who has opted out of any provincial health insurance plan and the provincial health insurance plan would have otherwise paid for such eligible service;
- relate to treatment of injuries arising out of a motor vehicle accident (Ontario);
Note: Payment of benefits for claims relating to automobile accidents for which coverage is available under a motor vehicle liability policy providing no-fault benefits will be considered only if:
- the service or supplies being claimed is not eligible; or
- the financial commitment is complete (a letter from your automobile insurance carrier will be required); or
- are cognitive or administrative services or other fees charged by a provider of service for services other than those directly relating to the delivery of the service or supply.
Dental Coverage
Your dental coverage runs for as long as you remain an enrolled and eligible student at Douglas College. For more information about enrollment and eligibility, please visit the Plan Enrollment section.
Plan Leaflet
Get a summary of eligible expenses and maximum reimbursements of your Health and Dental Plan.
Plan Card
Your Plan Card allows you direct billing with pharmacies and dental offices.
Select Savings
Get a student discount and save money on certain eligible services by visiting one of our members.
The following is the coverage for your Dental Plan:
The Dental Plan covers up a maximum of $600 per benefit year. Please submit an estimate/pre-authorization prior to any dental treatment plan exceeding $500.
| Dental Benefits |
Coverage |
| Basic Services |
80% |
- Recalls
Include exams, bitewing X-rays, fluoride treatments and cleanings once every 12 months, based on first paid claim.
- Complete, general or comprehensive oral exams
Full mouth x-rays and panoramic x-rays, once every 3 years based on first paid claim.
- Basic restorations, fillings and inlays.
- Extractions and surgical services.
General anaesthetics and intravenous sedation only when done in conjunction with eligible extraction(s) and/or oral surgery. Sleep dentistry is not eligible.
|
| Comprehensive Basic Services |
80% |
- Endodontic treatment
Including standard root canal therapy, excluding retreatments.
- Periodontal treatment
Including scaling and/or root planning, 3 time units every 12 months based on first paid claim.
- Occlusal equilibration
Selective grinding of tooth surfaces to adjust a bite, 2 time units every 12 months based on first paid claim.
- Standard denture services
Once every 3 years based on first paid claim. Including relining and rebasing of dentures plus denture adjustments after 3 months from installation.
|
| Dental Accident |
100% |
The plan covers the cost of the services of a dental surgeon, limited to the fees provided in the current General Practitioners fee guide, including dental prosthesis, required for the treatment of a fractured jaw or accidental injuries to natural teeth or jaw if caused by external, violent and accidental means.
Services must commence within 180 days of the accident and be completed within 365 days of the accident.
Dental Accident benefits are payable through the Health plan and based on reasonable and customary amounts.
Pre-authorization required. An estimate for all dental accident services MUST be submitted to Green Shield Canada. If you go ahead with treatment without a pre-determination being approved, you are doing so at the risk of the expenses being yours.
This coverage is under the Health Plan. You must be enrolled in the Health Plan to claim for dental accidents.
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Payment of dental benefits is based on the General Practitioners Dental Association suggested fee guide or the Insurance Reimbursement Rate set by the Canadian Life and Health Insurance Association Inc. (CLHIA) when a fee guide is not available. For services provided by a dental specialist, payment is based upon the General Practitioners Dental Association suggested fee guide.
Alternate Benefit - When there are two or more courses of treatment available to adequately correct a dental condition, reimbursement may be based on the cost of the least expensive treatment, which provides adequate care to the Insured.
Laboratory charges must be completed in conjunction with other services and will be limited to the Co-pay of such services. Laboratory charges that are in excess of 40% of the dentist's fee in the current General Practitioners Fee Guide will be reduced accordingly; co-insurance is then applied.
Reimbursement will be made according to standard and/or basic services, supplies or treatment. Related expenses beyond the standard and/or basic services, supplies or treatment will remain your responsibility.
When more than one surgical procedure is performed during the same appointment in the same area of the mouth, only the most comprehensive procedure will be eligible for reimbursement.
Reimbursement will be pro-rated and reduced accordingly, when time spent by the dentist is less than the average time assigned to a dental service procedure code in the General Practitioners Fee Guide.
Reimbursement for root canal therapy will be limited to payment once. The total fee for root canal includes all pulpotomies and pulpectomies performed on the same tooth.
Common surfaces on the same tooth/same day will be assessed as one surface. If individual surfaces are restored on the same tooth/same day, payment will be assessed according to the procedure code representing the combined surface. Payment will be limited to a maximum of 5 surfaces in any 36 month period.
The benefits payable for multiple restorative services in the same quadrant performed at one appointment may be reduced by 20% for all but the most costly service in the quadrant.
Root planing is not eligible if done at the same time as gingival curettage.
In the event of a dental accident, claims should be submitted under the health benefits plan before submitting them under the dental plan.
Limitations and Exclusions to Dental Benefits
An exclusion is a condition or instance that is not covered by the Dental Plan. it's important to review and understand exclusions to the plan before using your benefits.
No benefit is payable for:
- Services or supplies received as a result of disease, illness or Injury due to:
- intentionally self-inflicted Injury while sane or insane;
- an act of war, declared or undeclared;
- participation in a riot or civil commotion; or
- committing a criminal offence;
- Services or supplies provided while serving in the armed forces of any country;
- Failure to keep a scheduled appointment with a legally qualified dental practitioner;
- The completion of any claim forms and/or insurance reports;
- Any dental service that is not contained in the procedure codes developed and maintained by the Canadian Dental Association, adopted by the provincial or territorial dental association of the province or territory in which the service is provided (or your province of residence if any dental service is provided outside Canada) and in effect at the time the service is provided;
- Implants and related services;
- Restorations necessary for wear, acid erosion, vertical dimension and/or restoring occlusion;
- Appliances related to treatment of myofacial pain syndrome including all diagnostic models, gnathological determinants, maintenance, adjustments, repairs and relines;
- Posterior cantilever pontics/teeth and extra pontics/teeth to fill in diastemas/spaces;
- Service and charges for sleep dentistry;
- Diagnostic and/or intraoral repositioning appliances including maintenance, adjustments, repairs and relines related to treatment of temporomandibular joint dysfunction;
- Any specific treatment or drug which:
- does not meet accepted standards of medical, dental or ophthalmic practice, including charges for services or supplies which are experimental in nature, or is not considered to be effective (either medically or from a cost perspective, based on Health Canada's approved indication for use);
- is an adjunctive drug prescribed in connection with any treatment or drug that is not an eligible service;
- will be administered in a hospital;
- is not dispensed by the pharmacist in accordance with the payment method shown under the Health Benefit Plan Prescription Drugs; or
- is not being used and/or administered in accordance with Health Canada's approved indication for use, even though such drug or procedure may customarily be used in the treatment of other illnesses or injuries; or
- Services or supplies that:
- are not recommended, provided by or approved by the attending legally qualified (in the opinion of Green Shield) medical practitioner or dental practitioner as permitted by law;
- are legally prohibited by the government from coverage;
- you are not obligated to pay for or for which no charge would be made in the absence of benefit coverage; or for which payment is made on your behalf by a not-for-profit prepayment association, insurance carrier, third party administrator, like agency or a party other than Green Shield, your plan sponsor or you;
- are provided by a health practitioner whose license by the relevant provincial regulatory and/or professional association has been suspended or revoked;
- are not provided by a designated provider of service in response to a prescription issued by a legally qualified health practitioner;
- are used solely for recreational or sporting activities and which are not medically necessary for regular activities;
- are primarily for cosmetic or aesthetic purposes, or are to correct congenital malformations;
- are provided by an immediate family member related to you by birth, adoption, or by marriage and/or a practitioner who normally resides in your home. An immediate family member includes a parent, spouse, child or sibling;
- are provided by your plan sponsor and/or a practitioner employed by your plan sponsor, other than as part of an employee assistance plan;
- are a replacement of lost, missing or stolen items, or items that are damaged due to negligence (replacements are eligible when required due to natural wear, growth or relevant change in your medical condition but only when the equipment/prostheses cannot be adjusted or repaired at a lesser cost and the item is still medically required);
- are video instructional kits, informational manuals or pamphlets;
- are delivery and transportation charges;
- are a duplicate prosthetic device or appliance;
- are from any governmental agency which are obtained without cost by compliance with laws or regulations enacted by a federal, provincial, municipal or other governmental body;
- would normally be paid through any provincial health insurance plan, Workplace Safety and Insurance Board or tribunal, or any other government agency, or which would have been payable under such a plan had proper application for coverage been made, or had proper and timely claims submission been made;
- relate to treatment of injuries arising out of a motor vehicle accident (Ontario);
Note: Payment of benefits for claims relating to automobile accidents for which coverage is available under a motor vehicle liability policy providing no-fault benefits will be considered only if:
- the service or supplies being claimed is not eligible; or
- the financial commitment is complete (a letter from your automobile insurance carrier will be required); or
- are cognitive or administrative services or other fees charged by a provider of service for services other than those directly relating to the delivery of the service or supply.