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Member eClaims

Students will appreciate the convenience of Member eClaims, which allows for submitting claims through a secured online service. Online claim submission is available for a variety of covered services, such as prescription drugs, dental care, vision care and paramedical services. To take advantage of Member eClaims, students must be registered on the insurer's member site (GroupNet), setup Direct Deposit of claim payments and complete the eDetails section. Students will then be notified by e-mail when a claim has been processed and that claim details are available for viewing online.

Visit groupnet.greatwestlife.com for access to Member eClaims.

When registering for GroupNet you will need to provide:
  • Plan Number: 330825
  • ID Number: Kwantlen Polytechnic University Student ID

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