Support Resources

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MacEwan University Health Centre
The centre provides comprehensive physical and mental health care, including disease prevention, health promotion, acute care and chronic care. The centre offers one-stop access to medical teams led by senior physicians, supported by primary care nurses, medical assistants and mental health professionals. The teams are supported by a full range of allied health disciplines including dieticians, pharmacists and referral screening coordinators.

Specialized services:
• On-site mental health professionals
• Support for the primary care needs of the university's LGBTQ community in a supportive, welcoming environment.
• Griffins athletes will have timely access to sports medicine physicians, who will provide two to three sessions per week in the centre.

10507 – 109 Street, Edmonton, AB

Monday to Friday 8:30-4:30
Closed for lunch 12-1pm 
Closed weekends & statutory holidays.

780-250-6842 Fax: 780-244-6842

Student Massage Therapy Clinics
The Massage Therapy Teaching Clinic is in Room 9-310, City Centre Campus. The clinic is open:
Thursdays in the Fall term (September to December),
Tuesdays and Thursdays in the Winter Term (January to April) and
Tuesdays in the Spring Term (May and June).

Book an Appointment

Acupuncture Teaching Clinic
MacEwan’s Acupuncture teaching clinic is open to the public. Under the supervision of the clinical supervisor, MacEwan’s Acupuncture program students put theory to practice by providing treatments for a variety of health benefits.
Please check the Patient Information Sheet for detailed information regarding appointment days, times, costs and other criteria.


Athletic Therapy Services
Athletic therapy services are available to everyone. Our athletic therapists support your rapid return to work and play.  From assessment and treatment of old or new injuries, such as concussions, to therapeutic massage and post-operative care, we are here to help you get and stay healthy. We also teach strength and conditioning techniques for injury prevention, rehabilitation and performance.

8-125, Christenson Family Centre for Sport and Wellness
10800 – 105 Avenue
Edmonton, AB

Jenn Dunn 780-497-5492
Meaghan Maynard 780-497-5492

Indigenous Centre
kihêw waciston, which means “eagle’s nest” in Cree, is a home away from home for MacEwan University's Indigenous students. Here you can gather, work and grow in a community that honours the distinctive knowledge of Indigenous peoples and supports you on your post-secondary journey.

As MacEwan University’s Indigenous Centre, we offer personal, academic, financial and cultural support. While many of our services are directed at Indigenous students, kihêw waciston's doors are open to everyone in the MacEwan community.

Room 7-131, City Centre Campus
10700 104 Avenue NW
Edmonton, Alberta T5J 4S2

Monday – Friday
8:30 a.m. – 4:30 p.m.


International Student Services
MacEwan International is here to help you balance the excitement of going to university far from home with the challenges of adjusting to life in a new country. We will connect you with the people and services you need for a successful and memorable university experience.

Room 7-105, City Centre Campus
10700 - 104 Avenue
Edmonton, Alberta CANADA
Office hours
Monday – Friday
8:30 a.m. – 4:30 p.m. (MST)


Wellness and Psychological Services
Offers free, confidential counselling to MacEwan University students for personal, academic, or professional matters.  If you are a current student enrolled in one or more credit courses through MacEwan University, and you wish to meet with a professional counsellor at your campus to discuss concerns affecting your health and wellness, you can initiate a meeting by attending an Initial Consultation (IC).

7-103A, City Centre Campus

City Centre campus: 780-497-5063

Peer Support 
Student-operated program that provides students with a safe, confidential environment to discuss life’s stresses and tough situations with a trained listener.

Fall & Winter Terms
Monday to Friday 9-5 pm to book access for live chat or book an appointment for a video chat!
City Centre Campus
Phone: 780.497.4776

Services to Students with Disabilities
Collaborating with the MacEwan University community to facilitate full access for students with disabilities.
If you are a student with a disability, SSD is available to offer various resources, services, and accommodations to help with improving accessibility and removing barriers from your learning environment.


The Office of Sexual Violence Prevention, Education and Response supports survivors of sexual violence and raises awareness about this issue in the MacEwan community. Contact us to learn more about creating a culture of consent on campus or to talk to someone about an incident you've witnessed or experienced.
The Office of Sexual Violence Prevention, Education and Response gives you a place to turn to if you need support, need help interpreting policy or want to become part of creating change. Join us in building a culture of consent at MacEwan University.

6-213, City Centre Campus
Monday to Friday 8:30-4:30


Office of Human Rights, Diversity and Equity (OHRDE)
The Office of Human Rights, Diversity and Equity works with the entire MacEwan community to build a campus that is free from discrimination. We can answer your questions about human rights policies and support your ideas for initiatives that promote diversity. If you have experienced discrimination on campus, we can guide and support you.

6-213, City Centre Campus


Writing & Learning Services
Our writing tutors are available to help students develop their academic writing skills and meet the challenges of university-level writing. By getting feedback from a peer writing tutor or writing specialist, students can learn how to avoid plagiarism in writing assignments, how to write strong thesis statements and arguments, and how to edit and proofread their own work effectively.

Tutors are available Monday to Friday for drop-in help, appointments, and written feedback online. Visit to learn more.

Exam Services Centre
Provides a variety of exam-related supports to MacEwan University and the larger community.
If you are a MacEwan student or faculty member with questions about online/distance-learning exams, deferred exams or the scoring of scantron exams, we can answer those questions and support you in coordinating the exam-writing process. As well, we provide supervised exam-writing space for non-MacEwan students and other clients.

Room 7-198, City Centre Campus
10700 - 104 Avenue
Edmonton, Alberta T5J 4S2

780-497-4780  fax: 780-497-4234

Career supports – Careers and Experience
If you are a MacEwan University student or an alum, our career services are available virtually through our portal Check out the job board, book a career advising appointment, find out about Business Co-op and other opportunities to build your real world experience while you’re still in school.


7-121, City Centre Campus
10700 – 104 Avenue
Edmonton, AB

Office hours
Monday – Friday
8:30 a.m. – 4:30 p.m. 

Financial Aid Advisors
New students who want advice about financial aid and budgeting or student in their final year who need information about repayment, can speak to a Financial Aid Advisor.

Office of the University Registrar
Room 7-110, City Centre Campus
(Main floor, Building 7)
10700 104 Avenue

780-497-5000  toll-free: 1-888-497-4622

Campus Security Service Counter
Service Counter Room 8-215
Non-emergency: 780-497-5554
Emergency: 780-497-5555

SAMU Student Advocacy Office
The SAMU Student Advocacy Office provides MacEwan students with support and guidance during instances of conflict with their faculty and the University. Although students are responsible for knowing the policies and procedures of MacEwan University as they relate to academic appeals and student discipline cases, SAMU is here to provide support and guidance throughout the process.

Students Benefit Office
SAMU Building  SA-109A
10850-104 Ave
Tel: 780-497-4675

Spiritual Rooms
Students can book online through under Room Booking System
City Centre Campus Room 7-161
The Mental Health Commission of Canada (MHCC), in collaboration with the Canadian Association for Suicide Prevention, the Centre for Suicide Prevention, and the Public Health Agency of Canada has developed 2 toolkits to support people who have been impacted by suicide. One toolkit is tailored for people who have attempted suicide , and the other is focused on resources for people who have lost someone to suicide . The MHCC wishes to thank the Advisory Committee comprised of people with lived experience related to suicide for their assistance in making these toolkits possible.
In the summer of 2017, the MHCC conducted an online survey to elicit feedback from people who have been affected by suicide. With over a thousand responses, the survey helped gain a better understanding of what topics, content areas, resources, and information were important to include in the toolkits.

Many respondents indicated a preference for “people-first” language as opposed to “survivorship language”. For this reason, “people-first” language is used in the toolkit. That said, many of the resources linked from the toolkits use “survivorship” language.
Please note that the toolkits are not intended to replace a conversation and are not designed to be an exhaustive list of the wide variety of resources available across Canada for support. If you or someone you know is experiencing distressing thoughts or thoughts of suicide, please contact your local distress centre or Kids Help Phone .

Alberta Distress Centre
Call 403-266-HELP (4357). Available 24/7. Confidential Online chat available 3PM to 10PM on weekdays and noon to 10pm on weekends.
Call 403-264-8336. Text 587-333-2724. Available 24/7. 

Albertas one line for sexual violence
Call or text 1-866-403-8000. Available daily from 9am to 9pm. 
The Indian Residential Schools Resolution Health Support Program
The Indian Residential Schools Resolution Health Support Program provides mental health, emotional and cultural support services to eligible former Indian Residential School students and their families throughout all phases of the Indian Residential School Settlement Agreement, including:
  • Common Experience Payments (CEP)
  • Independent Assessment Process (IAP)
  • Truth and Reconciliation Commission (TRC) events
  • commemorative activities
Resolution Health Support Program Services are safe, confidential, respectful and non-judgmental.

You can access emotional and crisis referral services by calling 24-Hour National Crisis Line: 1-866-925-4419

Indian Residential School Survivor Society
The IRSSS Crisis line is available 24/7 at 1-800-721-0066.

The Hope For Wellness
The Hope for Wellness Help Line offers immediate help to all Indigenous peoples across Canada.

It is available 24 hours a day, 7 days a week to offer:
  • counselling
  • crisis intervention
Call the toll-free Help Line at 1-855-242-3310 or connect to the online chat at

First Nations Health Authority

Healing in Colour
Healing in Colour envisions a world where BIPOC, in all our intersections, have access to therapy that supports our healing and liberation. Find a BIPOC therapist in your community. Access a curated list of resources that support healing.

Native Youth Crisis Line 1-877-209-1266
24/7 crisis line for Indigenous Youth available for residents of Canada and the United States.

Native Counselling Services of Alberta
Native Counselling Services of Alberta’s mission is to promote the resilience of the Aboriginal individual and family, through programs and services that are grounded in reclaiming our interconnectedness, reconciliation of relationships and self determination.” Native Counselling Services of Alberta also partners with a number of organizations that can provide additional resources.

Sheldon M. Chumir Health Centre
This service provides culturally appropriate mental health care and support for Indigenous clients.

This program works closely with nurses, physicians, and other service providers to facilitate a holistic approach to care.

Our team provides::
  • counselling for individuals and families
  • psycho-educational group therapy
  • trauma informed therapy for individuals
  • resources including access to Traditional Wellness Counsellors
  • assessment
  • supported liaison services
  • outreach services
  • education
  • community development
  • culturally safe patient and family centered care
  • assisted referral
403-955-6645 (Intake)

Alberta Indigenous Virtual Care Clinic
Any First Nations, Metis or Inuit person or their family in Alberta can see a doctor through their phone or computer

Metis Settlements General Council (Metis Settlement members in Alberta) Mental Health Helpline:
1-877-303-2642. Available 24/7.

Aboriginal counselling services association of Alberta. Circle of safety (men/women/children)
(780) 448-0378.

Poundmaker’s lodge
Tele-Mental Health (780) 458-1884. Toll Free: 1-866-458-1884.
Trans Lifeline
Non-profit hotline run by transgender people, for transgender people.

PFLAG Canada is a national charitable organization, founded by parents who wished to help themselves and their family members understand and accept their non- heterosexual children. The "coming-out" process can be a critical time for families. When the adjustment period is particularly long or painful, relationships can become permanently damaged, resulting in a lifetime of emotional scars. People cannot always rise above the challenge of accepting themselves or their family member, and the results can be devastating, even fatal. We support these families through today and give them hope for a better tomorrow. Contact us at 1 (888) 530-6777 ext. 224

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