Support Resources

Scroll through the list below to find resources based on your organization.
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Accessibility Resources:

Accessibility at Western: providing maps, floor plans, accessible parking to ensure a barrier-free service to those with disabilities studying at Western
Room 2319, Somerville House
London, Ontario, Canada, N6A 3K7
Tel: 519-661-2111 x81458

Academic Support & Engagement

Accessible Education, Learning Development & Success and the Writing Support Centre.
Room 4100, Western Student Services Building
London, Ontario, Canada, N6A 3K7
Monday to Friday
8:30 a.m. to 4:30 p.m.
Tel: 519-850-3017
Email: /

Athletic & Exercise Therapy Clinic

Fowler Kennedy Sport Medicine Clinic: provides specialized sport & exercise medicine, Orthopaedic care, physiotherapy, massage therapy, custom bracing, sport concussion and rapid access injury clinic
3M Centre
1151 Richmond Street
London, ON N6A 3K7
Tel: 519 661 3011

Campus Community Police Services

Campus Safety and Emergency Services
Lawson Hall 1257
London, Ontario, Canada, N6A 5B8
Non-emergency: 519 661-3300

Community Legal Services

Community Legal Services Providing legal support and advice to Western and Fanshawe students, as well as the broader London community
Faculty of Law
1151 Richmond St., LB 126
London, ON N6A 3K7
Monday to Friday: 8:30AM - 4:00PM
Tel: 519-661-3352


Student Health & Wellness Services

Psychological Services: provides professional, confidential mental health support to students pertaining to all areas of wellness. Services include group workshops, individual counselling, crisis counselling, support specific to International and LGBTTIQQ2SA+ communities, and more
Thames Hall, Room 2170
Hours September-April:
Monday-Friday 9:00a.m.- 5:00 p.m.
Summer Hours: May-August:
Mon-Fri 9:00 a.m.- 4:00p.m.
Tel: (519) 661-3030

Residence Counselling & Student Support

Short-term, confidential counselling provided to students living in a main-campus residence pertaining to all areas of wellness
Ontario Hall, Room 3C10
by appointment, flexible to accommodate students' unique schedules

King's Counselling

Providing confidential counselling to King's students pertaining to all areas of wellness. To book an appointment, fill out the Personal Counselling Registration Form and the Appointment Request Form on the website:
Tel: 519-433-3491 ext. 7800

Employee and Family Assistance Program (EFAP)

Provides confidential counselling to Western employees and their families via telephone, video conference, secure email and chat pertaining to all areas of wellness. Identify yourself as a Western employee or dependent to access service
by appointment, 24/7 crisis counselling also available by phone
Tel: 1-844-880-9142


Schulich Dental Clinic

Dental Sciences Building, Room 1003
London, Ontario, Canada, N6A 5C1
Tel: 519-661-3326

UCC Dental

UCC Room 35
Mon - Thurs 8:30 - 4:30
Fridays 9-3
Tel: (519) 850-2455

Fitness & Recreation

Western Campus Recreation: full service fitness centre
1151 Richmond Street
London, Ontario, Canada, N6A 3K7
Monday-Thursday 6:30AM-11:30PM
Friday 6:30 AM-8PM
Saturday 9AM-8PM
Sunday 9AM-11:30PM
Tel: 519-661-3090


Campus Vision

Campus Vision: Eye care and vision support. May be covered by USC and SOGS benefit plans
UCC Room 36C
Mon – Fri 8:30 – 5:00
Tel: (519) 914-1700

The Chiropractic Clinic

The Chiropractic Clinic: chiropractor, rehabilitation, soft tissue therapy.
UCC Room 49
Mon - Fri: 8:30am - 6:30pm
Sat/Sun: By Appointment Only
Tel: 519-661-4006

Student Health & Wellness Services

Provides Physical and Mental Health appointments with licenced physicians. **Covered by OHIP/UHIP
Thames Hall, Room 2170
Hours September-April:
Monday-Friday 9:00a.m.- 5:00 p.m.
Summer Hours: May-August
Mon-Fri 9:00 a.m.- 4:00p.m.
Must book an Appointment
Tel: (519) 661-3030


Physiotherapy: Booked through CBI Health Centre
Thames Hall, Room 2170
Call for appointment and hours
Tel: (519) 286-0113

Housing Mediation Services

Confidential service helping students resolve problems related to Landlord, peer, or community conflicts.
Ontario Hall, Western University
230 Sarnia Rd, 3C1
London, ON. N6G 0N2
Monday-Friday 8:30am-4:30pm
Tel: 519-661-3787

Peer Support Centre

Providing non-profesional, non-judgemental, confidential support to students. The Peer Support Centre is committed to providing a safe, accessible, and accommodating space to all students, as well as additional resources across Western and the London community.
UCC 40
Monday to Friday 10:00am-4:00pm, by drop-in

Specific Student Supports:

Food Support Services

Food bank service supporting students facing food insecurity, as well as educating and advocating for the community on issues pertaining to food insecurity
UCC, Room 40F
Weekdays 10am – 3pm
Extended Wed hours 10am – 7pm

Human Rights Office

Provides information and support on issues related to the University’s MAPP 1.35 Non-Discrimination and Harassment Policy
Somerville House, Rooms 2319
London, Ontario, Canada, N6A 3K7
9:00 a.m. to 4:00 p.m. – Monday to Friday by appointment
Tel: 519-661-2111 ex 83334
Online Reporting Form:

Income Tax Clinic

Indigenous Student Centre

ISC: committed to culturally relevant supports for Indigenous students, a strength based approach to support, recruitment and community engagement to ensure that Indigenous people have healthy relationships with education. Western Student Services Building, 1151 Richmond Street
London, Ontario, Canada, N6A 3K7
Tel: 519-661-4095

Indigenous Initiatives

Indigenous Initiatives: committed to increasing Indigenous presence across campus, as well as providing Indigenous-lead strategizing, collaboration, and community-engaged partnerships.
1151 Richmond Street
London, Ontario, Canada, N6A 3K7
Tel: 519.661.2111 x83240

International and Exchange Student Centre
Providing support and services specific to the needs of international and exchange students including events, programming, resources and referrals. Advising services available.

International and Graduate Affairs Building, Second Floor
London, Ontario, Canada, N6A 3K7
Tel: 519-661-2111 ext. 89309

Office of Equity, Diversity & Inclusion

Provides information and support surrounding equity issues
WSSB 2120
London, Ontario, Canada, N6A 3K7
8:30 a.m. to 5:00 p.m. – Monday to Friday
Website :

Sexual Violence Support and Education

Gender-based Violence & Survivor Support Case Manager: providing support to those who have experienced gender-based violence, as well as a listening ear and additional resources with your consent. You will not be pressured to follow any specific path any point
Tel: 519-661-3568

Regional Sexual Assault and Domestic Violence Treatment Program (SADVTP)
Team of nurses, doctors, and social workers available 24/7 specializing in providing care to those who have experienced sexual violence. request to speak to a SADVTP nurse
St. Joseph’s Hospital (Urgent Care), 268 Grosvenor Street, London, ON
Monday to Friday: 8 a.m. to 4 p.m.: ext. 64224
After hours: press "0", ask to page the nurse-on-call for sexual assault and domestic violence
Tel: (519) 646-6100
-Monday to Friday: 8 a.m. to 4 p.m.: ext. 64224
-After hours: press "0", ask to page the nurse-on-call for sexual assault and domestic violence

Providing counselling for female-identifying individuals regarding gender-based and sexual violence
255 Horton St E
3rd Floor
London, Ontario
N6B 1L1
Tel: 519-642-3003
24-Hour Crisis & Support Line: 519-642-3000 or 1-800-265-1576

CMHA Crisis Services
Supporting mental health/wellness and recovery, and providing immediate support to those in crisis.
648 Huron St., London, ON
For crisis support or access to additional services, contact 519-433-2023. For general inquiries or other information, contact 519-434-9191
for more information (not for crisis situations):

Connex Ontario
Helpline for those looking for support related to addictions, mental health, and gambling.
Tel: 1-866-531-2600
Email(follow the link):

Supporting young adults experiencing emotional concerns related to mood and anxiety symptoms
860 Richmond St., London ON
Monday to Friday 8:30am-4:30pm, closed for lunch 12:00pm-1:00 pm.
Tel: 519-646-6000 extension 65178

Confidential support line for post-secondary students in Ontario. Provides professional counselling, as well as information and resources related to mental health and wellness
Tel: 1-866-925-5454, or text GOOD2TALKON to 686868 for a confidential texting service

Atlohsa Native Family
Healing Services Inc.

Zhaawanong Native Women and Children’s Shelter providing housing support and emergency shelter, holistic healing, and a safe and supportive environment for those in need
343 Richmond Street
Monday to Friday 10am - 3pm: 519-438-0068
Crisis line: Zhaawanong Shelter: 1-800-605-7477

Zhaawanong Shelter: 256 Hill St. London, Ontario. Phone: 519-432-2270
St. George Street Transitional Housing: 219 St. George St, London, ON. Phone (Monday to Friday): 519-850-9929

Hope's Garden
Providing support, education, and resources to those who struggle with disordered eating and their loved ones
21014, Wonderland Rd S, London, ON N6K 0C7
Monday-Friday 10am-5pm
Toronto Helpline: 416-340-4156
Toll Free Helpline: 1-866-633-4220
For wellness support, text WELLNESS to 741741 for immediate support.

The Mental Health Commission of Canada (MHCC), in collaboration with the Canadian Association for Suicide Prevention, the Centre for Suicide Prevention, and the Public Health Agency of Canada has developed 2 toolkits to support people who have been impacted by suicide. One toolkit is tailored for people who have attempted suicide , and the other is focused on resources for people who have lost someone to suicide . The MHCC wishes to thank the Advisory Committee comprised of people with lived experience related to suicide for their assistance in making these toolkits possible.
In the summer of 2017, the MHCC conducted an online survey to elicit feedback from people who have been affected by suicide. With over a thousand responses, the survey helped gain a better understanding of what topics, content areas, resources, and information were important to include in the toolkits.

Many respondents indicated a preference for “people-first” language as opposed to “survivorship language”. For this reason, “people-first” language is used in the toolkit. That said, many of the resources linked from the toolkits use “survivorship” language.
Please note that the toolkits are not intended to replace a conversation and are not designed to be an exhaustive list of the wide variety of resources available across Canada for support. If you or someone you know is experiencing distressing thoughts or thoughts of suicide, please contact your local distress centre or Kids Help Phone .
Mental Health Helpline

Ontario Online & Text Crisis Services
Chat 2:00 pm to 2:00 am and text 2:00 pm to 2:00 am at #258258

Youth Services Bureau
(bilingual) 613-260-2360 or 1-877-377-7775 (toll free for Eastern Ontario) 24/7 crisis line available for youth, as well as chat options at

Culturally grounded, fully confidential line for Indigenous women. Available in 14 languages across Ontario

Assaulted Women’s Helpline
24-hour crisis support.
The Indian Residential Schools Resolution Health Support Program
The Indian Residential Schools Resolution Health Support Program provides mental health, emotional and cultural support services to eligible former Indian Residential School students and their families throughout all phases of the Indian Residential School Settlement Agreement, including:
  • Common Experience Payments (CEP)
  • Independent Assessment Process (IAP)
  • Truth and Reconciliation Commission (TRC) events
  • commemorative activities
Resolution Health Support Program Services are safe, confidential, respectful and non-judgmental.

You can access emotional and crisis referral services by calling 24-Hour National Crisis Line: 1-866-925-4419

Indian Residential School Survivor Society
The IRSSS Crisis line is available 24/7 at 1-800-721-0066.

The Hope For Wellness
The Hope for Wellness Help Line offers immediate help to all Indigenous peoples across Canada.

It is available 24 hours a day, 7 days a week to offer:
  • counselling
  • crisis intervention
Call the toll-free Help Line at 1-855-242-3310 or connect to the online chat at

First Nations Health Authority

Healing in Colour
Healing in Colour envisions a world where BIPOC, in all our intersections, have access to therapy that supports our healing and liberation. Find a BIPOC therapist in your community. Access a curated list of resources that support healing.

Native Youth Crisis Line 1-877-209-1266
24/7 crisis line for Indigenous Youth available for residents of Canada and the United States.

Shkaabe Makwa
Shkaabe Makwa plays a key role in connecting with First Nations, Inuit and Métis communities and service providers across the province with a focus on:
  • Building relationships and collaborative partnerships;
  • Providing training to support workforce development;
  • Advancing culturally relevant systems initiatives; and
  • Improving practice through research and knowledge exchange.
Shkaabe Makwa collaborates with many programs across CAMH to develop and deliver training, implement system initiatives, coordinate knowledge exchange events and webinars, support Virtual Care services, resource for research projects and lead Indigenous engagement for CAMH programs and initiatives.

For more information about the program, please contact us at

Wabano Centre
At Wabano, you have access to::
  • Regulated mental health professionals for individual or group therapy sessions.
  • Addictions recovery specialists.
  • Land-based cultural activities with traditional knowledge keepers.
  • Art-as-healing for you or your family.
Métis Nation of Ontario
Mental health services include screening and assessment, intake, early intervention, referrals, case management, and aftercare (post-treatment) support using contemporary and traditional therapeutic interventions, such as healing circles and individual or group counselling. Mental wellness promotion and peer support are also available.

Ontario Native Women’s Association
The association offers a variety of programs for Indigenous girls and women and their families in Ontario
Trans Lifeline
Non-profit hotline run by transgender people, for transgender people.

PFLAG Canada is a national charitable organization, founded by parents who wished to help themselves and their family members understand and accept their non- heterosexual children. The "coming-out" process can be a critical time for families. When the adjustment period is particularly long or painful, relationships can become permanently damaged, resulting in a lifetime of emotional scars. People cannot always rise above the challenge of accepting themselves or their family member, and the results can be devastating, even fatal. We support these families through today and give them hope for a better tomorrow. Contact us at 1 (888) 530-6777 ext. 224

Confidential, non-judgemental & informed LGBTTQQ2SI peer support. There is a live chat option on the webpage..

Rainbow Health
A resource page that offers information for both service users and providers and maintains a current service provider directory, a resource library and a trans health knowledge base.

2Spirited People of the First Nations
Resources, reports and information on people who identify as Indigenous and LGBTTIQQ2SA.

Trans Pulse
Videos, presentations, resources, and research about trans health issues in Canada.

Ontario Rainbow Alliance of the Deaf (ORAD)
Serves LGBTTIQQ2SA+ deaf, deafened and hard of hearing people.
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