Support Resources

Scroll through the list below to find resources based on your organization.

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Read This First
If you are considering suicide, read this first to understand what it really means.

Aboriginal Resource Centre
ARC would like to acknowledge the Attawandaron/Attiwandaronk (Neutral) people on whose traditional territory the University of Guelph resides and offer respect to our Haudenosaunee, Anishinaabe and Métis neighbours as we strengthen our relationships with them.

Federal Building, 620 Gordon Street

Campus Community Police
24 hour emergency response for all needs. For emergencies, dial 911.

(519) 840-5000 x2000 Non-Emergency: (519) 840-5000 x52245

CMHA Waterloo-Dufferin Branch
The Canadian Mental Health Association Waterloo Wellington Dufferin (CMHA WWD) provides a full care system for those with addictions, mental health or developmental needs.

147 Wyndham Street North
Hours: 9AM-5PM Daily
(519) 836-6220 Toll Free: 1 (888) 255-2642

Couple and Family Therapy Centre
A dedicated, effective, accessible therapy service.

MacDonald Hall Annex (519) 824-4210 x56426

Counselling Services
Individual counselling sessions to help support students as they work through the personal challenges that impair their ability to succeed at school and in other areas of their lives.

Student Wellness
J.T. Powell Building
Hours: 8:15AM - 4:15PM Daily
(519) 824-4210 x53244
Weekday Walk-Ins Fall/Winter: 12:30PM - 3:30PM
Weekday Walk-Ins Summer: 2:00PM - 3:00PM

First Response Team
A student-run, non-profit team of volunteers and a division of St. John Ambulance that provide on-call and special event coverage to the University of Guelph community and its visitors in the form of emergency first-aid services.

Weekdays: 5:00PM - 8:00AM
Weekends: 24 hours
(519) 824-4210 x200

Guelph Queer Equality
Guelph Queer Equality (GQE) is a student run group at the University of Guelph that provides a safe space and supportive environment for all people in the trans, bisexual, lesbian, gay, questioning, gender queer, asexual, intersex or generally queer community and their allies. People of all races, religions, sexual orientations, genders, ages, and abilities are welcome. Guelph Queer Equality events are not restricted to the University community, they are open to people from the Guelph community in general.

University Centre,
243 2nd Floor South
(519) 824-4210 x56702

International Student Advisor

University Centre, Level 3 South
(519) 824-4210 x53954

Mental Well-being Website
The University of Guelph provides programs and services in order to help you achieve a healthy student lifestyle. We encourage you to explore this site to find resources that will help you live well to learn well!

Learning Commons
The Learning Commons brings together services that support students in their learning, writing, research, numeracy and use of technology. In addition, we provide expertise and resources for faculty, staff and TAs to support and enhance learning in their courses and across the curricula.

Library, First Floor (519) 824-4210 x53632

Lennox-Addington Residence Desk
24 hour support for students living in Lennox-Addington Residence.

(519) 824-4120 x58122

Mental Well-Being Website
Developed at the University of Guelph, the Mental Well-being website allows you to learn about dealing with emotions common to university students, such as stress, anxiety and loneliness. The website also provides tips on how to form healthy sleeping habits, build stronger relationships and ways to help someone in distress.

Multi-Faith Resource Team
Our work together has grown out of a dialogue of respect, curiosity and reflection that seeks to explore our deep human need for meaning and insight. Our rich tapestry to faith is informed by many different traditions. Unfortunately, not all faiths found on campus are represented among our team (though we are an ever evolving group). We welcome inquiries from everyone, regardless of your background, experience or spiritual practices.

Raithby House (519) 824-4210 x58909

OUTline is a resource and support service specializing in information and resources relating to sexual orientation and gender identity.

Support Line: (519) 836-4550 Distress Line: (519) 821-3760
LGBT Youth Line1 (800) 268-9688

Problem Gambling Helpline - University of Guelph
A dedicated, effective, accessible therapy service.

MacDonald Hall Annex (519) 824-4210 x56426

South Residence Desk
24 hour support for student living in Prairie Hall Residence.

Prairie Hall (519) 824-4210 x58123

Stress Management & High Performance Clinic
University Centre (519) 824-4210 x52662

Student Accessibility Services
Offering specialized programs for students that may have a range of disabilities, disorders or injuries that affect them emotional, physically or psychologically.

Student Wellness
J.T. Powell Building
(519) 824-4210 x56208
Weekdays: 8:15AM - 4:15PM

Student Health Services
Walk-Ins, Sept-April: 8:30AM - 4:00PM. May-Aug, by appointment.

(519) 824-4210 x52131

Student Help and Advocacy Centre
The Student Help and Advocacy Centre (SHAC) is a student run advocacy and referral centre that provides a safe space for students to ask questions and get information. SHAC staff and volunteers will assist students in a confidential and compassionate manner to provide them with the information they need.

University Centre, 2nd Floor South (519) 824-4210 x58105

Student Support Network
Staffed by trained student volunteers who chat one-on-one with students needing personal support.

Raithby House
Mon-Fri: 12PM - 10PM
(519) 824-4210 x58909

The Men's Group
The Men’s Group at Counselling Services, University of Guelph is a program designed to assist men in the process of self-exploration, self-discovery and personal growth. The program is provided for students at the University of Guelph, and is operated within the belief that healthier, happier boys and men translates into healthier, happier and better functioning families and communities.

(519) 824-4210 x54694

Therapy Groups
Counselling Services offers a number of therapy groups and workshops for students who are experiencing specific problems that can be effectively dealt with in group situations.

Assertiveness training
Cognitive Behavioural Therapy for Depression and/or Anxiety
Eating disorders & body image
Gay, lesbian, bisexual & transgender issues
Survivors of sexual assault
Men's issues
Women of colour
Other topics as required.

(519) 824-4210 x53244

Free, telephone-based listening, support, referral, seniors reassurance call-out and crisis assistance (24 hours a day, 7 days a week) by trained staff and volunteers. All calls are confidential. Unless requesting emergency services, you do not need to identify yourself or give any information which might identify your location.

Distress Line: (519) 821-3760
Guelph Support Line(519) 821-3761

Wellness Education Centre
The Wellness Education Centre is the educational arm of Student Health Services and is one of over twenty Peer Helper Program units on the University of Guelph campus. We are a student-driven safe space where undergraduate and graduate Guelph students can seek information and support about health and well-being. Peer-to-peer education is the driving force behind all of The Wellness Education Centre’s initiatives, including drop-in peer consultations, interactive programming, and resource distribution.

J.T. Powell, 2nd Floor
(519) 824-4210 x53327
Online Video Counselling

Private and secure counselling. The first session is free and you do not need to supply any payment information. Evening and weekend appointments are available. Counsellors are covered under the student insurance health plan. For more information, please visit the link below.


Hope Place
Hope Place Centres provides gender-specific addictions treatment and recovery services to men and women, that empower them to make responsible, well-informed choices, resulting in positive lifestyle changes, improved functioning and better health.

Mood Disorders Support Group of Guelph
The Mood Disorders Support Group of Guelph is an ALL-inclusive,non-profit, self-help, peer support group for those challenged by a mental illness and the families and friends that support them.

40 Baker Street
Tuesday: 19:00-21:00

Narcotics Anonymous - Guelph
The primary service provided by Narcotics Anonymous is the NA group meeting. Each group runs itself based on principles common to the entire organization, which are expressed in NA literature.

Ontario Addiction Treatment Centre – Guelph
Ontario Addiction Treatment Centres is committed to improve the lives of individuals living with the devastating effects of drug addiction, and lessening the adverse impact on families and society as a whole, through the provision of a range of harm reduction and supportive treatment modalities.

146 Wyndham Street North (519) 822-6100 Mon: 8:30AM - 4:30PM
Tues-Thurs: 8:30AM - 5:00PM
Fri: 8:30AM - 3:00PM
Sat/Sun: 9:00AM - 12:00PM

Out On The Shelf
Out on the Shelf is a library and resource centre for the LGBTQ+ community. We also host social events for this diverse community and work to provide it with opportunities for its members to meet.

(519) 515-0691

Pet Loss Support Line
Grieving pet owners looking for someone to talk to can now find support is just a phone call away.

Tues/Thurs: 6PM-9PM, Sept-April (519) 824-4120 x53694

Self Help Alliance
The Self Help Alliance provides services offered by people for people who have experienced a mental health and / or addiction issue.

147 Wyndham Street North, Suite 207
Mon/Wed/Fri: 9AM-12PM, 1PM-5PM;
Tues/Thurs: 1PM-5PM
(519) 763-4014

The Mental Health Commission of Canada (MHCC), in collaboration with the Canadian Association for Suicide Prevention, the Centre for Suicide Prevention, and the Public Health Agency of Canada has developed 2 toolkits to support people who have been impacted by suicide. One toolkit is tailored for people who have attempted suicide , and the other is focused on resources for people who have lost someone to suicide . The MHCC wishes to thank the Advisory Committee comprised of people with lived experience related to suicide for their assistance in making these toolkits possible.
In the summer of 2017, the MHCC conducted an online survey to elicit feedback from people who have been affected by suicide. With over a thousand responses, the survey helped gain a better understanding of what topics, content areas, resources, and information were important to include in the toolkits.

Many respondents indicated a preference for “people-first” language as opposed to “survivorship language”. For this reason, “people-first” language is used in the toolkit. That said, many of the resources linked from the toolkits use “survivorship” language.
Please note that the toolkits are not intended to replace a conversation and are not designed to be an exhaustive list of the wide variety of resources available across Canada for support. If you or someone you know is experiencing distressing thoughts or thoughts of suicide, please contact your local distress centre or Kids Help Phone .
  • Good2Talk is a free, confidential and anonymous helpline providing professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario, 24/7/365.
    Contact 1 (866) 925-5454
  • Bullying Hotline: 1 (888) 456-2323
  • Family Violence Hotline: 310-1818
  • Mental Health Helpline is a 24/7 helpline that will provide information about counselling services and supports in your community, listen, offer support and provide strategies to help you meet your goals provide basic education about mental illness through email, chat or phone.
    Contact 1 (866) 531-2600
  • Kids Help Phone: 1 (800) 668-6868
Mental Health Helpline

Ontario Online & Text Crisis Services
Chat 2:00 pm to 2:00 am and text 2:00 pm to 2:00 am at #258258

Youth Services Bureau
(bilingual) 613-260-2360 or 1-877-377-7775 (toll free for Eastern Ontario) 24/7 crisis line available for youth, as well as chat options at

Culturally grounded, fully confidential line for Indigenous women. Available in 14 languages across Ontario

Assaulted Women’s Helpline
24-hour crisis support.
The Indian Residential Schools Resolution Health Support Program
The Indian Residential Schools Resolution Health Support Program provides mental health, emotional and cultural support services to eligible former Indian Residential School students and their families throughout all phases of the Indian Residential School Settlement Agreement, including:
  • Common Experience Payments (CEP)
  • Independent Assessment Process (IAP)
  • Truth and Reconciliation Commission (TRC) events
  • commemorative activities
Resolution Health Support Program Services are safe, confidential, respectful and non-judgmental.

You can access emotional and crisis referral services by calling 24-Hour National Crisis Line: 1-866-925-4419

Indian Residential School Survivor Society
The IRSSS Crisis line is available 24/7 at 1-800-721-0066.

The Hope For Wellness
The Hope for Wellness Help Line offers immediate help to all Indigenous peoples across Canada.

It is available 24 hours a day, 7 days a week to offer:
  • counselling
  • crisis intervention
Call the toll-free Help Line at 1-855-242-3310 or connect to the online chat at

First Nations Health Authority

Healing in Colour
Healing in Colour envisions a world where BIPOC, in all our intersections, have access to therapy that supports our healing and liberation. Find a BIPOC therapist in your community. Access a curated list of resources that support healing.

Native Youth Crisis Line 1-877-209-1266
24/7 crisis line for Indigenous Youth available for residents of Canada and the United States.

Shkaabe Makwa
Shkaabe Makwa plays a key role in connecting with First Nations, Inuit and Métis communities and service providers across the province with a focus on:
  • Building relationships and collaborative partnerships;
  • Providing training to support workforce development;
  • Advancing culturally relevant systems initiatives; and
  • Improving practice through research and knowledge exchange.
Shkaabe Makwa collaborates with many programs across CAMH to develop and deliver training, implement system initiatives, coordinate knowledge exchange events and webinars, support Virtual Care services, resource for research projects and lead Indigenous engagement for CAMH programs and initiatives.

For more information about the program, please contact us at

Wabano Centre
At Wabano, you have access to::
  • Regulated mental health professionals for individual or group therapy sessions.
  • Addictions recovery specialists.
  • Land-based cultural activities with traditional knowledge keepers.
  • Art-as-healing for you or your family.
Métis Nation of Ontario
Mental health services include screening and assessment, intake, early intervention, referrals, case management, and aftercare (post-treatment) support using contemporary and traditional therapeutic interventions, such as healing circles and individual or group counselling. Mental wellness promotion and peer support are also available.

Ontario Native Women’s Association
The association offers a variety of programs for Indigenous girls and women and their families in Ontario
Trans Lifeline
Non-profit hotline run by transgender people, for transgender people.

PFLAG Canada is a national charitable organization, founded by parents who wished to help themselves and their family members understand and accept their non- heterosexual children. The "coming-out" process can be a critical time for families. When the adjustment period is particularly long or painful, relationships can become permanently damaged, resulting in a lifetime of emotional scars. People cannot always rise above the challenge of accepting themselves or their family member, and the results can be devastating, even fatal. We support these families through today and give them hope for a better tomorrow. Contact us at 1 (888) 530-6777 ext. 224

Confidential, non-judgemental & informed LGBTTQQ2SI peer support. There is a live chat option on the webpage..

Rainbow Health
A resource page that offers information for both service users and providers and maintains a current service provider directory, a resource library and a trans health knowledge base.

2Spirited People of the First Nations
Resources, reports and information on people who identify as Indigenous and LGBTTIQQ2SA.

Trans Pulse
Videos, presentations, resources, and research about trans health issues in Canada.

Ontario Rainbow Alliance of the Deaf (ORAD)
Serves LGBTTIQQ2SA+ deaf, deafened and hard of hearing people.

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