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Submitting Claims

Submission of a Claim for after September 1, 2020

Effective September 1, 2020, the URSU Student Health & Dental Plan is with a new insurance carrier, Canada Life, the new group policy number is 177841.

At this time most eligible plan members are active on the plan with Canada Life. If you submit a claim to the plan you will not be eligible to opt-out. For information on options for submitting claims to Canada Life, such as online claims and mobile claims, visit the Submitting Claims section of this website or visit the Support section.


Submission of a Claim for prior to August 31, 2020

If you were enrolled in the URSU Student Health & Dental Plan for the benefit year of September 1, 2019 to August 31, 2020, you have 3 months to submit claims for consideration under the previous policy. Those claims can be submitted to Sun Life.

Sun Life Assurance Company of Canada
Health Claims Office
PO Box 2010, STN Waterloo
Waterloo, ON  N2J 0A6 

Group Policy 20640

Sun Life Health & Vision Claim Form
Sun Life Dental Claim Form

Note:If you are submitting claims for services incurred on and after Sept. 1, 2019, your claims must be received by Sun Life Assurance Company of Canada by Nov. 29, 2020.