Health care for international students in Canada! mycanadaplan protects you from the cost of unexpected medical expenses. Whether you need to see a doctor, go to a clinic, or visit a hospital, mycanadaplan has you covered. Your study abroad experience should be worry-free.


Have questions about the International Student Emergency Health Insurance Plan? We are here for you!

Contact Us

Your Student Service Coordinator is currently working virtually and is available to help you navigate your international student emergency health insurance plan. Please contact us via email or phone.

CSA Office
Concordia Students' Association - Office A207
7128 Ada Blvd
Edmonton AB T5B 4E4

Email us your inquiries about the Health and Dental Plan at:

Call us to know more about your Health and Dental Plan at:

780-491-6243 or 1-877-746-5566 Extension 7239

In the event of an emergency, you or someone on your behalf must call Intrepid 24/7™ to start the claim process and to make sure that you get the care you need. Toll-Free 1-833-366-0873 or Collect 416-987-2247.

Insurance Carrier

Concordia University of Edmonton - International Student Health Insurance Plan - mycanadaplan - MSH International

Organization: Concordia University of Edmonton

In case of an emergency contact Intrepid 24/7™ for assistance at:
Toll Free: +1 833-366-0873
Direct Dial Collect: +1 416-987-2247

Emergency Assistance

If you are an international student enrolled in the International Emergency Health Insurance Plan and are seeking emergency medical assistance, please contact Intrepid 24/7™ directly.

If a student needs immediate medical attention, please advise them to call 911 immediately.

Contact Intrepid 24/7™ for assistance at:
Toll Free: +1 833-366-0873
Direct Dial Collect: +1 416-987-2247

Student members are to always keep their Wallet Card for the International Emergency Health Insurance Plan on them. It shows their Name, Policy Number and ID required for verification on the call and at a hospital or clinic, including emergency numbers.

Emergency Health Insurance Plan Frequently Asked Questions

Bellow you will find answers to the questions we get asked the most about the International Emergency Health Insurance Plan.

Students must contact Intrepid 24/7™ (Insurance Carrier button) customer service directly to inquire about payment status and claims history details. All international claims, if not direct billed, should be submitted via email. Your CNC Student Benefits Plan Office or International Education Department does not have access to your claims details.

Students must contact the CSA Benefits Plan Office for eligibility and/or enrolment status by emailing

Costs for emergency services are at an all-time high and show no sign of reprieve. Students studying abroad and on fixed incomes are especially susceptible to medical expenses, and the last thing they want to spend these fixed monies on is an unforeseen accident, or emergency medical occurrence while studying in Canada.

Considering these points, the Concordia Students' Association has worked to design and implement a reasonably priced emergency health insurance plan for a temporary coverage period while student studying in Alberta. This plan will assist students in dealing with unforeseen medical expenses that can arise as a result of emergency medical care, accident or illness and provide support while maintaining their educational goals.

With a mandatory plan, the insurance risk is spread over a larger number of students, thereby lowering the cost per student, making the fee in a range that is affordable to students. An individual international emergency health insurance plan can cost as much as 5 times the current student fee.

No, although it is similar. Your International Emergency Health Insurance Plan provides similar coverage as to residents with provincial health care in that your emergency plan covers for emergency medical care, injury or accidents that are unforeseen while studying and residing in the province. Provincial health care in Nova Scotia provides coverage for doctor insured services under the province in the event of an emergency medical occurrence or physician visits.

The fees for the international emergency medical insurance plan will be assessed automatically by the institution at registration and is mandatory for a 90 day term while international students apply for MSP. There is no opt-out option for this plan.

CSA Benefits Plan Office

Phone: 1-877-746-5566 Extension 7239
Address: Concordia Students' Association
7128 Ada Blvd
Edmonton AB. T5B 4E4

General Inquiries Line

Monday to Friday from 6:00am to 5:00pm MST

Phone: 1-877-746-5566 Ext. 7249