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Virtual Health Care is always available! myvirtualdoctor is your virtual health care service providing eligible students unlimited 24/7 access to licensed health experts, including nurse practitioners and doctors.

myvirtualdoctor Opt-Out Application

Spring-Summer deadline to submit applications
May 20th 2024

Only new students or returning students whose anniversary of enrollment is the current term can opt-out of myvirtualdoctor based on their personal choice by the applicable deadline. Once you opt-out you will not be able to re-enroll in the program until your enrollment anniversary.

Deadline to Submit Applications

Eligible students must submit their applications before the applicable term deadline. NO EXCEPTIONS will be made if the deadline is missed.

Winter Deadline
January 20th

Spring/Summer Deadline
May 20th

Fall Deadline
September 20th

Important notes:
  • The student is given one (1) opportunity to opt-out of myvirtualdoctor each year. The student is only able to opt-out during their initial opt-out period or the opt-out period that corresponds with their enrolment anniversary.
  • Approval of the Student’s opt-out will result in the myvirtualdoctor fee being credited/or refunded according to the school's policy.
  • The myvirtualdoctor opt-out is an annual opt-out. You will be re-enrolled next year on your enrolment anniversary and if you wish to opt-out again you will need to complete a new online form prior to the applicable deadline.
  • NO EXCEPTIONS will be made if the deadline is missed. It is the student's responsibility to pay the plan's mandatory fees, should they miss the applicable opt-out deadline.
  • Once you complete the opt-out form, you will receive an automated email confirmation. Please keep this email for your records as it is your only proof of submitting an opt-out request.

Add donotreply@gallivan.ca to your address book. Please do not reply to this email.

Questions? Please contact your Benefit Plan Office: concordiaplan@mystudentplan.ca

myvirtualdoctor Opt-Out Form



Student Information

Date of Birth
Phone Number

CSA Benefits Plan Office

Email: concordiaplan@mystudentplan.ca
Phone: 1-877-746-5566 Extension 7239
Address: Concordia Students' Association
7128 Ada Blvd
Edmonton AB. T5B 4E4

General Inquiries Line

Monday to Friday from 6:00am to 5:00pm MST

Phone: 1-877-746-5566 Ext. 7249