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Virtual Health Care is always available! myvirtualdoctor is your virtual health care service providing eligible students unlimited 24/7 access to licensed health experts, including nurse practitioners and doctors.


Accessing the Service

myvirtualdoctor is powered by TELUS Health and you can access the website using any internet browser or through the mobile app available for Android and iOS devices.

Get TELUS Health MyCareTM App

About the Service

Learn more about myvirtualdoctor

myvirtualdoctor provides students and their dependents access to virtual health care. Members are guaranteed to be able to speak with a medical professional to address their needs and be provided the appropriate care. myvirtualdoctor offers unlimited access 24/7 anywhere in Canada and features:

  • Access to health care professionals in 30 different languages
  • Fast access to medical professionals via chat, video, or phone
  • Consultations for eligible dependents at no additional cost.

myvirtualdoctor can support members with various needs and offers the following functions:

  • Diagnosis, Labs, Imaging, & Referrals
  • Prescription delivery service
  • Specialist appointments
  • Safe and secure transfer of medical records to primary care physician
Virtual Doctor Consultations

Eligibility Criteria

Know if you are an eligible student for myvirtualdoctor
Group of Students

myvirtualdoctor is a service provided under mystudentplan - your Extended Health and Dental Plan, if you are eligible for mystudentplan coverage, you will have access to myvirtualdoctor.

You will be automatically eligible for mystudentplan - the extended Health and Dental Plan and assessed the applicable fee, if you meet all the following criteria:

  • You are a in an applicable program as having full time status at NBCC
  • You are a fee paying member of a campus Student Representative Council
  • You are residing in Canada
  • You are under the age of 70

Eligible students who have not opted out of mystudentplan - the Extended Health and Dental Plan, will receive an email with information on how to download the Telus Health app and register your account. The app is available on both Android and iOS devices and is accessible using any web browser.

If you wish to know more about the eligibility criteria, please visit the mystudentplan website.

If you are unsure if you are eligible for mystudentplan and can access myvirtualdoctor service, please contact the nbcc Student Benefits Plan Office at prior to any applicable deadline.


The Extended Health and Dental Plan for eligible students

The student health and dental plan provides protection and security for eligible students minimizing the effects of injury or ailments. The cost of the plans is included in your institutional fees. The Student Plan covers prescription drugs, vision, dental care, paramedical practitioners, ambulance, and medical equipment & supplies, among others.

If you are unsure about whether you are eligible for the Student Health and Dental plan, please contact your Benefit Plan Office at prior to any applicable deadlines.

Visit the website to know the eligibility criteria, plan details, how to get your Plan Card, deadline to submit online forms, and more.

Student Health and Dental Plan

Student Organization

Provide students essential programs and services
New Brunswick Community College Student Union

New Brunswick Community College Student Union - NBCCSU is about students helping students. The Student Union advocates for student rights and issues at the institutional, provincial, and federal levels. The Student Union organizes various events and activities to enrich the student experience. the Student Union provides insurance for Prescription Drugs, Dental, Vision, and much more to make sure Western USC students have affordable health & dental coverage and get the support they need to have equal chances at success. To find out more about your Student Union check out the website.


Have questions about myvirtualdoctor? We are here for you!

The Benefits Plan Office is available to assist you with myvirtualdoctor. Please feel free to contact the Benefits Plan Office on any matter in which you require personal attention.

Visit Us

NBCCSU Benefits Plan Office
Student Union - A1102
1234 Mountain Road
Moncton NB
E1C 8H9

Call Us


NBCCSU Benefits Plan Office

Phone: 506-858-7873
Toll Free: 1-855-867-6821
Address: Student Union - A1102
1234 Mountain Road
Moncton, NB. E1C 8H9

General Inquiries Line

Monday to Friday from 9:00am to 8:00pm AST

Phone: 1-877-746-5566 Ext. 7249