Toronto Metropolitan Students' Union (TMSU)

Mental Health and Wellness 24/7 access to mental health services and resources, providing immediate support whenever you need it.

 

Online Counselling

Everyone needs someone to talk to. Our secure, confidential service connects you with the right counsellor on your schedule.

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Video Counsellor
We have partnered with GreenShield+ to offer online counselling services designed to support your well-being.

Getting Started with GreenShield+

Follow these simple steps to create your account and access online counselling services—quick, easy, and designed to support your well-being.

1. Create Your Account

Open GreenShild Plus Sign-Up page to create your account and get started.

2. Access Type

Choose “Through a personal insurance plan” and click Continue.

3. Term and Conditions

Review and consent to the collection, use, and disclosure of your personal information. Click Continue.

4. Email Verification

Enter your preferred email address and click Continue.

5. Check Your Email

Look for a message from donotreply@system.greenshield.ca. Enter the verification code and click Continue.

6. Member Details

Enter your Plan Member ID: RSU + studentID + -00 and date of birth and click Continue.

7. Create a Password

Set a password that meets the listed criteria and click Continue.

8. You're All Set!

Log in to start exploring counselling options and get matched with a counsellor by answering a few simple questions.

Online Counselling

Free Initial Consultation

Start with a free 15-minute session, no wait times, and evening/weekend appointments available.

Flexible Scheduling

Choose a session length that fits your needs:

30 minutes

$45.00

60 minutes

$90.00

90 minutes

$135.00

Insurance Coverage

Students enrolled in the TMSU Extended Health Plan may be eligible for reimbursement of counselling (Mental Health Practitioners) services.

Note: GreenShield+ offer direct billing.

Online Video Counsellor
Action Plan

Start Matching with a Counsellor

This quick process helps match you with a counsellor who fits your needs. You will be asked about:

  • Your self-evaluation
  • Any specific diagnoses or stressors
  • Personal details
  • Your preferences for a counsellor

You only need to complete this once, but you can update your answers anytime.

Ready to Try Online Counselling?

Take the first step toward feeling better on your schedule, from wherever you are.

Log in now