Get the right legal support! mylegalplan provides students access to legal resources such as customizable legal documents, 24/7 legal hotline to speak with a legal assistant and consultation with a lawyer from the national network to pursue any civil legal issues.

Plan Support

If you have questions about your eligibility, enrollment, coverage period, or termination of your plan, we are here to help you. Please contact us to get the right support.

Plan Support

Contact Us

If you have legal questions, we do not provide support and you need to log in to your account to talk with one of our experienced lawyers.

Visit us to get in person support about the virtual legal plan:

SAMU Student Benefits Plan Office
10850 - 104 Avenue NW
SA-109A SAMU Building
Edmonton, AB T5H 0S5

Email us your inquiries about the virtual legal plan:

Call us to learn more about your virtual legal plan at:


Live Chat

Chat with us through our online chat service.

Live Chat

Would you rather speak with someone virtually? Click on our Live Chat button and speak with one of our representatives for general plan information.

Our representatives only have access to confirm enrollment, explain the plan, and direct you to access the services. They are not lawyers and cannot help you with your legal questions.

For legal questions, please log in to your account and click on the + New Consult option on the main menu.

You can reach us Monday to Friday from 6:00am to 5:00pm MST.

Frequently Asked Questions

Below you will find answers to the questions we get asked the most about the Virtual Legal Plan.

Eligible students will register for the mylegalplan service through the mylegalplan hub. This is where you will create your own legal profile and learn more about the plan and its advantages. Through the mylegalplan hub, you can arrange a consult with a lawyer on the network by completing an intake form.

mylegalplan has an extensive network of 3,000 lawyers with a minimum of 5 years of experience across Canada who are available to assist you with legal advice or assistance you require.

mylegalplan covers many areas of civil law. More details can be found under the Plan Details section. The mylegalplan does NOT cover any issues regarding criminal law.

Once you have registered through the mylegalplan hub and require legal support, you will need to complete an intake form with several questions regarding your legal issue (i.e. area of law, pertinent history).

Once you have provided all pertinent information in the intake form, you will be taken to a confirmation page which will provide a consultation number and the 24/7 unlimited mylegalplan hotline contact information.

You can then call the mylegalplan hotline using the consultation number and be triaged to a lawyer that is best suited to assist you with your legal issue.

When you complete the intake form, you will be provided with a confirmation page that includes your unique consultation number. Keep this number for future inquiries regarding this specific legal issue.

When you call the mylegalplan hotline, you will be asked to provide your consultation number by a service representative who will then review your submission and triage you to the most appropriate lawyer to handle your inquiry.

You have unlimited access to the mylegalplan hotline. However, you are required to fill out a New Consultation form prior to your call to the hotline.

Yes, the mylegalplan hotline is available 24/7 however, if you wish to speak to a lawyer, please call the mylegalplan hotline between the hours of 9:00 a.m. to 8:00 p.m. Eastern Standard Time.

If a call is made outside of these hours, you will speak to a customer service representative who will assist with any questions you have about the service or assist you through the online consultation booking process to set up a date and time to speak with a lawyer.

If you need to speak to a lawyer in person, you will be referred to a local lawyer who is best suited to assist with your legal questions or issues.

When you are referred to a lawyer on the network, you will have a free 30-minute consultation with the lawyer to discuss the issues, and legal fees and to ensure it is a good fit.

If you decide to move forward, you will be provided with up to a 25% discount off any legal fees and $3,250.00 of legal funds for any incurred fees that will be sent directly to the lawyer.

When you meet with a lawyer and decide to pursue the legal issue, you will not be required to pay out of pocket for any fees up to the $3,250.00 per incident maximum.

You will have 12 months from the time you access the $3,250.00 of legal funds for a specific incident to use all funds available. You will be responsible for paying for any fees over the $3,250.00.

The service will allow for $3,250.00 per incident support for all students. For example, you start school in September and run into a landlord issue in October that requires an in-person referral with a lawyer. You will have 12 months from October to utilize the $3,250.00 of legal support to help resolve your landlord's legal issue.

If you were to have a 2nd concern, for example, a collections issue, in February of the same academic year and require an in-person referral, you will have an additional $3,250.00 over a 12-month period to resolve that issue.

Legal support is available on a per-incident basis however once you have utilized all of the funds for a specific legal issue, any additional funds required will be the students’ responsibility.

If you utilize the full $3,250.00 of legal funds available prior to the end of the year, you will still have access to the mylegalplan hub, the 24/7 mylegalplan hotline, and the online legal library. You will also continue to have access to the legal network and the legal discounts it provides.

However, once the $3,250.00 maximum has been utilized for a specific legal issue, you will have to pay out of pocket for any further legal expenses incurred. If a second and separate legal issue were to start and require a lawyer's assistance, you would have another $3,250.00 available to support you specifically to that incident.

Disclaimer - mylegalplan product and services cannot act on behalf of or advise a member on legal action involving the Student Association of MacEwan University providing the service.

SAMU Benefits Plan Office

Phone: 780-497-4675
Address: 10850 - 104 Avenue NW
SAMU Building - SA-109A
Edmonton, AB. T5H 0S5

General Inquiries Line

Monday to Friday from 6:00am to 5:00pm MST

Phone: 1-877-746-5566 Ext. 7249