Student Health and Wellness

Group Number: 157921
Certificate Number: Student ID
FAQ
Call Centre: 1-866-586-1010
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Student Health and Wellness! mystudentplan provides health, prescriptions, dental, mental health care plus additional benefits for eligible students.

Health and Dental Re-Enrollment

All eligible students are automatically enrolled in the Student Health and Dental plan, so they do not need to apply for coverage.

Eligibility Criteria

There are 3 scenarios for enrolling in the Student Health and Dental Plan:

1 eCampus and ALP-AU students

Full-time eCampus and ALP-AU students are eligible to opt into the plan within the applicable deadlines.

Deadline to submit application
Students starting in September must submit the Opt-In form by October 5^th, 2025. Students starting in January must submit the Opt-In form by February 5^th, 2026. Students starting their program at any other time of year, the deadline to complete an Opt-In form is 30 days from their program start date.

2 Loss of Comparable Coverage

Students who previously opted out of the benefits may re-enroll in the plan within that benefit year if they have lost their comparable insurance coverage. You must provide the proper documentation and complete the online form. Documentation includes a letter from the insurance carrier or the employer stating the students' name, loss of coverage date, the carrier's name, and policy number. This documentation must be emailed to nsccplan@mystudentplan.ca

Deadline to submit application
Within 30 days of losing that coverage

3 Lifestyle Change

Students who previously opted out of the benefits within that benefit year may re-enroll in the plan if they have a lifestyle change. There are certain circumstances known as lifestyle changes such as getting married, meeting the twelve-month co-habitation requirement for common law status, birth/adoption of a child, and meeting provincial plan residency requirements that allow students to apply. You must provide the proper documentation and complete the online form. Documentation includes a marriage certificate, birth certificate or adoption documents. This documentation must be emailed to nsccplan@mystudentplan.ca

Deadline to submit application
Within 30 days of the change date

Important notes:

Eligible students are automatically enrolled in the Student Health and Dental Plan and do not need to submit an opt-in form. There will be a health fee and dental fee on your student account to confirm you are enrolled.
The student individual enrollment is NOT automatically renewed. In order for the student opt-in to continue, the student must purchase the coverage each benefit year before the applicable deadline.
The effective date of your coverage is the 1^st day of the month when your program begins.
There is up to a 60-day validation period from the start of the program. During this time, you would have to pay out of pocket for all eligible Health and Dental expenses and keep the receipts. After the enrollment process is complete, you will be able to submit online claims for reimbursement and your Benefits Card will be automatically activated.
NO EXCEPTIONS will be made if the deadline is missed.
Once you complete the Opt-In form, you will receive an automated email confirmation. Please keep this email for your records as it is your only proof of submitting an Opt-In request.

Steps to submitting your Opt-In:

1Student Information

Complete this section below providing true and correct information. Click NEXT.

2Enrollment Circumstances

Scroll down and check Health Plan/Dental Plan/Qualify. You can choose Health or Dental or both plans. Select your status and Click NEXT.

3Read and Agree to the Terms and Conditions

Click on the checkbox to indicate that you agree to the Terms and Conditions agreement. Click SUBMIT to finish your application.

4Confirmation Email

Check your email and verify if you have received the confirmation email. If you do not receive this email, you must resubmit the form.

5Application Status

You will receive an email with the status of your application.

6Pay the Fees

If your application is approved, the fees will be included in the student account.

Add donotreply@gallivan.ca to your address book. Please do not reply to this email.

Questions? Please contact your Benefit Plan Office: nsccplan@mystudentplan.ca

Health and Dental Re-Enrollment Form

Complete all information on the re-enroll form and we will process your application as soon as we can.

Student Information

Student ID Number

Email Address

Confirm Email Address

First Name

Last Name

Sex

Date of Birth

Date Month Field Date Day Field Date Year Field

Phone Number

Phone Area Number Phone Local Number Phone Digits

Campus

Program Name

Program Start Date

Date Month Field Date Day Field Date Year Field

Online Forms Deadline
Submit your online Family Add-On, Opt-Out, or Opt-In applications within 30 days from the start date of your program.

Benefit Cards
Get your Benefits Card on your Benefits App and use it where direct billing is available.

Prescription Search Tool
Find out if your prescription drugs are covered by the student plan.

Plan Claims
Learn more about submitting online or manual claims to get your refund.

Benefits Plan Office

Email: nsccplan@mystudentplan.ca
Phone: 902-800-2592
Toll Free: 1-866-491-1624
Address: Room A-282.3, 5685 Leeds Street. Institute of Technology Campus - A-Wing, 2nd Floor (across from Student Services).
Halifax, Nova Scotia B3K 2T3, CA

General Inquiries Line

Monday to Friday
from 9:00am to 9:00pm AST
Phone: 1-866-586-1010