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Plan Enrollment: Domestic and International Students

Want to know if you are eligible for the plan, your plan's start and end date, or how to take advantage of more than one insurance plan?

myStudentPlan - Am I covered?

All eligible domestic and international students are automatically enrolled in the student Extended Healthcare Benefits & Dental Plan, and you will find the fees added as part of your tuition fees. The Health and Dental Plan fees are mandatory and must be paid as well as the Tuition total charges by the applicable deadline to avoid overdue penalties.

The Extended Healthcare Benefits & Dental plans were approved by Tyndale University and as a result, are now a requirement of your enrolment at Tyndale University when you meet the eligibility criteria. The plans provide protection and security for eligible students minimizing the effects of injury or ailments.

Eligibility Criteria

The Student Extended Healthcare Benefits & Dental Plan provided by Tyndale is automatically provided to students who meet all the following criteria:

  • Students confirmed accepted and taking 2 courses in eligible programs
  • Students residing in Canada studying in person or online in Canada
  • Students under the age of 70.

International students enrolled in a full-time program at Tyndale University are automatically enrolled in the Student Extended Healthcare Benefits & Dental Plan.

Enrollment Confirmation

If you are not sure if you meet the eligibility criteria, please visit your student account at Tyndale and log in to review. If you see the Tyndale Health Fee included in your tuition, you are covered by the Student Extended Healthcare Benefits & Dental Plan provided by Tyndale University.

If you are unsure about whether or not you are eligible for the Student Extended Healthcare Benefits & Dental Plan, please contact your Benefit Plan Office at tyndaleplan@mystudentplan.ca prior to any applicable deadlines.

Benefits eCard

eCard Sample

Benefits eCard Sample

If you are enrolled in the student Extended Healthcare Benefits & Dental plan you can access your prescription drug benefits and dental benefits with the myBenefits eCard. This means that for eligible benefits, you will only have to pay the co-pay portion of your claim at the time of service. No need to pay upfront and wait for reimbursement.

All students who are enrolled in the student Extended Healthcare Benefits & Dental plan are required to register with Claimsecure and create your member eprofile to obtain your myBenefits eCard.

To obtain your Benefits eCard you must register online at https://eprofile.claimsecure.com/?dest=register. Once you are registered you will be able to download your myBenefits eCard.

To access direct billing simply show your Benefits Card and only pay for the portion not covered by the plan. You can use the electronic card by showing it on your phone or the physical card by printing it.

To learn more about registering, you can select this microsite to connect with instructional videos on registering at https://myeprofile.ca and https://myeprofile.ca/learn-more/

Returning students that are eligible and charged are able to continue using the same benefit card; the policy information remains the same during the policy term.

Claimsecure

Claimsecure is an online tool that provides you access to your group benefits plan. It is important to register on Claimsecure once your plan is active. For NEW students, there are up to 45 days from the start date of your term for the enrollment process to be completed.

Through Claimsecure you can submit claims, check balances, investigate claim status and history, and setup Direct Deposit of claim payments. To know more information, please visit the Submitting Claims section.

myStudentPlan - Coverage Period

Effective Date

Eligible students will receive coverage starting the first day of the term when their programs begin.

  • Fall Term: Coverage begins September 1st and ends August 31st.
  • Winter Term: Coverage begins January 1st and ends August 31st.
  • Spring-Summer Term: Coverage begins May 1st and ends August 31st.
  • August B/Ed Term: Coverage begins August 1st and ends July 31st.

Benefit Year

A year or 12 months of benefits coverage starting on September 1st and ending on August 31st under the Student Extended Healthcare Benefits & Dental Plan. During the benefit year, eligible students can use their benefits according to the limit amount defined per service. You cannot carry forward any benefits. The benefit year starts the same day as the effective date of your coverage and ends August 31st. For August, B/Ed students the benefit year starts August 1st.

The benefits will restart every year. For instance, if the effective date of your plan is September 1st, your benefit year starts on September 1st and ends on August 31st. If you are attending college and are charged the plan fees for the following fall, your coverage will restart September 1st.

Termination Date

The termination date of your benefits is the last day of the coverage calculated from the effective date of the Plan. If you want to confirm the termination date of your plan, please contact your Benefit Plan Office at tyndaleplan@mystudentplan.ca.

Validation Period

There is a 45-day validation period from the start of the term. During this time, you will have to pay out of pocket for all eligible Health and Dental expenses and keep the receipts. After the enrollment process is complete, you will be able to register on the Claimsecure website and submit eligible expenses through online claims for reimbursement or download your benefits card for direct billing.

The validation period applies only to new students, students who apply for re-enrolling and family members added to the plan. Returning eligible students may continue using the Student Extended Healthcare Benefits & Dental plan without disruption.

myStudentPlan - Coordination of Benefits

For eligible domestic and international students who already have a benefit plan, you can utilize both your private plan and your student plan to obtain more coverage. This is called Coordination of Benefits and allows you to maximize your Health & Dental coverage!

How to Get up to 100% Coverage

Use your student Extended Healthcare Benefits & Dental Plan and another plan from your parents, spouse, government, job, or band to maximize your coverage! Your plans can work together to make sure you're getting the most out of your coverage.

The primary insurer is the first payor of the eligible health or dental care costs. Once paid, a claim can be submitted to the secondary insurer for any remaining amounts that are eligible for coverage and not paid by the primary insurance company.

How to identify your primary insurance

If a student is eligible for the student Extended Healthcare Benefits & Dental plan and the student is covered by another plan under a parent's or spouse's as a dependent, the primary insurance is the student Extended Healthcare Benefits & Dental Plan.

Example:

Students who have Health or Dental coverage through their school: these plans will always pay before any plan where the student is covered as a dependent.

The student Extended Healthcare Benefits & Dental plan pays first.

If a student is eligible for the student Extended Healthcare Benefits & Dental plan and the student is covered by another plan under job, government, or band the primary insurance is the one you have had the longest.

Example:

Students who have Health and Dental coverage through their employer: the student needs to confirm the effective date of all insurances to determine which plan has been in effect the longest.

The plan you have had the longest pays first.

Submitting Claims

After you have identified which is your primary and secondary insurance, submit the claim to your primary insurance first. Once you receive the Explanation of Benefits, you can then submit the remaining unpaid portion to your secondary insurance.

Examples:
student Extended Healthcare Benefits & Dental Plan as Primary Insurance.

Submit the claim to your student plan (Claimsecure). Once processed, submit any portion that remains unpaid to your secondary insurance plan.


student Extended Healthcare Benefits & Dental Plan as Secondary Insurance.

If you have an alternative insurance plan that you are also the primary holder of, and that has been in effect longer than your student plan, all eligible claims will be submitted to your alternative plan first. Once the claim is processed, submit any portion that remains unpaid to your student plan.


Submitting Claims for Your Spouse (if applicable).

Submit the claim to your spouse's primary plan first. Next, any unpaid portion can be submitted to your student plan.


Submitting Claims for a Dependent Child (if applicable).

Submit the claim to the parent's plan whose birthday falls first in the year (this is their primary benefit plan). Next, any unpaid portion can be submitted to the parent’s plan whose birthday falls second in the year.


Important notes:
  • Take a copy of your original receipt before you send it to your primary plan as you will need to send a copy to the secondary plan.
  • Include a copy of the Explanation of Benefits statement received from the first claim submission (primary plan), as well as a photocopy of the originally submitted receipt when you submit to your secondary plan.

myCanadaPlan - Eligibility Criteria

The International Student Emergency Medical Insurance Plan was approved by Tyndale University. The emergency medical insurance plan provides coverage in the event of an emergent medical occurrence for eligible students, such as an injury, illness or accident minimizing the costs associated with effects of injury or ailments costs while studying in Canada. The coverage is comparable to doctor insured services such as visiting a medical clinic or hospital.

All full-time international students are eligible and required to be enrolled in the Tyndale International Emergency Medical Insurance Plan. The cost of this plan is included with your tuition fees. You will automatically be enrolled into the plan upon receipt of your registration confirmation as provided to you by Tyndale University, provided you meet the eligibility enrollment criteria:

  • Students who have obtained proof of admission and registration with Tyndale University, a Designated Learning Institution
  • Are 65 years old or under; and
  • Possess a Valid Study Permit
  • Know of no reason to seek medical attention at the time of purchase

myCanadaPlan - Coverage Period

International students are enrolled onto the Tyndale University International Emergency Medical Insurance Plan for 12 months commensurate with their approved registration dates as confirmed by Tyndale University. Student effective and expiry dates are predetermined with Tyndale University and the insurer.

For more information regarding coverage dates for your applicable academic year, please contact the Tyndale Student Benefit Plan Office at tyndaleplan@mystudentplan.ca and/or Tyndale University at sfs@tyndale.ca

Early Arrival

International students who arrive early are to contact Tyndale University at sfs@tyndale.ca for your specific early arrival information. When emailing for your information, please provide your arrival date to Canada for the appropriate assistance.

Each student and dependent must apply individually and will be covered under separate policies provided the appropriate premiums have been paid.