Using Your Drug Card

You can use your drug card at most pharmacies to buy eligible medications.

To view your Drug Card:

1. Open the Benefit Management Platform on your web browser or mobile app.
2. Log in to your account.
3. If you haven't registered yet, register now. To register, enter the following details: Group #: 60867 and Certificate #: Enter your student ID without any leading zeros or letters.
4. Click the profile icon.
5. Select “My Benefit Cards” from the dropdown menu.

If the card is not accepted, you can submit an online claim thought the Benefit Management Platform with your receipt, including the prescription number and drug name or DIN.

Prior Authorization Drug Claims

Some medications require prior authorization before they are covered.

To apply:

1. Use the Prescription Search Tool to confirm if prior authorization is needed.
2. If required, download the Prior Authorization Form on the TELUS Health Portal. To access the portal, enter the following details: Carrier #: 34 and Group #: 60867.
3. Complete the Prior Authorization Form with your doctor. Any fees associated with completing the form are not covered.
4. Return the completed and signed form to TELUS Health by fax at 1-866-840-1509

Drug Exception Process

If a medication is not covered or does not work for your condition, you can request an exception.

To apply:

1. Download and complete the Drug Exception Request Form.
2. Ask your doctor to fill out the physician section.
3. Open the Benefit Management Platform on your web browser or mobile app.
4. Log in to your account.
5. Click the profile icon.
6. Select “Supporting Documents” from the dropdown menu.
7. Fill out the required information and upload the completed form.

To qualify, you must have tried at least one medication covered by your student health plan.